Terms & Conditions

Welcome to Carer Finder AU.

By accessing or using the Carer Finder AU mobile application (“App”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the App.

1. About the App

Carer Finder AU is a service-based platform designed to connect users with care and support service providers in Australia. The App supports the following user roles:

• Carer
• Registered Nurse
• Domestic Cleaner

The App facilitates communication, bookings, and coordination of care and support services.

2. Eligibility

By using this App, you confirm that:

• You are legally able to enter into a binding agreement under applicable laws
• Any information you provide is accurate and up to date

Children may use the App only with appropriate parental or guardian consent, in accordance with applicable local laws.

3. User Accounts

To access certain features, users may be required to create an account. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account

Carer Finder AU is not responsible for unauthorized access resulting from user negligence.

4. Use of Services

You agree to use the App only for lawful purposes and in accordance with these Terms.

You must not:

• Misuse the App or attempt unauthorized access
• Provide false or misleading information
• Use the App for any illegal or harmful activities

Carer Finder AU does not provide medical treatment, diagnosis, or medical advice. The App is intended solely for coordinating care and support services.

5. Bookings and Communications

The App allows users to make bookings and communicate with service providers or service seekers.

Carer Finder AU is not a party to any agreement between users and does not guarantee the quality, suitability, or outcome of services provided.

6. Health-Related Information Disclaimer

Any health-related information shared within the App is collected only to facilitate care services. This information is not intended for medical decision-making and should not replace professional medical advice.

7. Privacy and Data Protection

Your use of the App is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the App, you agree to the practices described in the Privacy Policy.

8. Data Sharing

Carer Finder AU:

• Does not sell user data
• Does not share personal or health-related data for advertising or marketing

Data may be shared only between users within the App for service purposes or when required by law.

9. Advertisements

Carer Finder AU does not display third-party advertisements.

10. Account Termination

Users may request account deletion at any time through the App or by contacting us.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

11. Limitation of Liability

Carer Finder AU is not liable for any direct, indirect, or incidental damages arising from:

• Use of the App
• Interactions between users
• Services provided by third parties

Use of the App is at your own risk.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be communicated within the App or through official platforms. Continued use of the App indicates acceptance of the updated terms.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

App Name: Carer Finder AU

Email: info@carerfinderau.com

Phone: +61424939978

Address: 1-2 The Crescent, Penrith, Australia